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How much is delivery?
We only delivery cakes for 100 servings ore more. Delivery
to any area of the triangle is 35.00. We offer delivery to
outside areas for additional charges of 1.00 a mile.
How much notice do you need for a cake?
Wedding cakes 4-6 months. Busiest wedding months are
May, June and October and may require more time. Celebration
cakes, one week notice.
Can I get a list of references to call?
I am afraid I keep all the personal information on my
clients private. Please visit my testimonial page on the web
site if you want to hear from others. The majority of my
cake orders are from referrals from others, so I do firmly believe
my cake speaks for itself.
When do I pay for my cake?
Wedding cakes require a 100.00 deposit with full balance due
two weeks before the wedding. Sorry, we do not accept
payment at time of delivery.
Celebration cakes require a 50% deposit upon order.
Cakes are not placed on our schedule until the deposit is
paid.
What methods of payment do you accept?
At this time we accept cash, Visa or MasterCard. We
only accept checks for wedding cake orders.
Do you do kitchen cakes?
(Display cake of 100 servings or more required)
Sheet cakes or "kitchen cakes" are available with
a wedding cake purchase of a regular tiered cake of 100 servings
or more. They are an undecorated Buttercream covered
cake and are for cutting purposes only. They are four layers like
your wedding cake.
What is fondant? I have heard it tastes awful!
Fondant is a sweet sugar paste that can be rolled out and
used to cover a cake. It gives cakes a beautiful, porcelain-like
finish. There is some pretty bad tasting fondant out
there! Especially the craft store fondant that has a very
long shelf life. I use a European fondant that has a
marshmallow type taste, not a strong chemical or vanilla
taste. I can also flavor it to match your cake. I also
have rolled chocolate fondant and rolled white chocolate
I have a food allergy � can you make me a
gluten-free/dairy-free/nut-free cake?
All of the cakes are made from flour, eggs and butter. I can
make you a nut free cake, but please be aware that all of my
cakes are processed on the same equipment, and while they are
cleaned, cakes may still contain traces of allergens. We do have
smaller gluten free cakes available for tastings by
request.
What comes with my wedding cake?
All cakes come on a 1/2 inch cake drum. You can
rent cupcake stands, fountains and pillars from us. I often
put rose petals on the table to match your decor if other
decorations are not present. I can also provide a cutting
guide if you are having a relative cut the cake for you.
Do you have a price list?
All of our cakes are custom
made and designed just for you. All prices are based on the
design. We do not charge extra for different filings, or
each tier being a different cake flavor. We do not charge
extra for �premium� icings or fillings. We are very aware of
budgets and will work with you to make your cake affordable!
What is your cancelation policy?
If for any reason you need to postpone your wedding, please
contact Simply Cakes, LLC immediately. If you need to change
your date, we will do all we possibly can to place you in the new
date. If you need to cancel your order entirely there are
certain refund policies that we follow: If you cancel 4
months before the wedding, we will refund any additional money
paid beyond the $100.00 non refundable deposit. If you
cancel 4 months-2 weeks before your wedding, we will refund 50% of
any additional money paid beyond the $100.00 non refundable
deposit. After 2 weeks before the wedding, we cannot refund
any money paid to Simply Cakes, LLC. Simply Cakes does not
issue credits for other cake orders from cancelations.
Celebration cakes require one weeks notice to cancel to receive
your deposit back. 48 hours notice is required for your
order or full payment will be due.
Do I have to pick a cake from your Gallery?
The Gallery is there to show you the past work we have done.
All of our cakes are custom made for you, and work with you to
design a cake of your own! Of course, if there is a cake you
love in the gallery, I would love to reproduce it for
you!
I want to match my colors: Can you do this?
We do all can to match any colors, dresses, themes,
invitations, etc. You will need to provide
swatches/photos/samples for us to get a truly accurate
representation. We will make every possible effort to match your
colors. Please keep in mind that inks and fabric
colors don't always translate into sugar exactly!
How do I save the top tier of my wedding cake?
Frozen wedding cake isn't really the best cake...as a matter
of fact, it is pretty nasty cake! It's so much better
to keep the memory of how great your cake tasted on your wedding
day, and eat a FRESH cake on your anniversary. This is why you
will receive a free 6" 1st anniversary cake baked fresh for
you a year later. If you will be leaving the area, I do
provide a box and instructions for freezing your cake if you
choose to do so.
Will my Anniversary Cake look like my wedding cake?
Unfortunately, we cannot match your wedding cake exactly for your
anniversary cake, especially if the cake had ribbon and live
flowers. Your anniversary cake is any flavor cake, with
Buttercream icing of any color, with swirls and several royal
icing flowers of your color choice.
We have cake stands, cupcake stands and fountains for
rent.
These are on first come, first serve basis. Please check that we
have them available for your date. All items require a $100
security deposit as well as a $25 non refundable rental fee.
This fee will be added to your invoice. Please write a
separate check (please date it the date of your wedding )or give a
Credit Card number for $100 to cover your deposit. Please
date the check the day of your wedding. This deposit will be
returned to you if the item is retuned within five business days
of your event. It is your responsibility to return this item
to us.
Do you have fake cakes?
Simply Cakes is proud of the fact they use the freshest and finest
ingredients, producing a great tasting cake. Styrofoam just
doesn�t cut it for us, and feel it shouldn�t cut it for you
either. So no, we do not provide fake tiers or cakes.
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