|
919 460 9110
| |
I would like to say a little something
about home bakeries. Did you know that Duff, Cake Love, the Cake Girls and
many others of your favorite TV personalities started as home bakeries?
Even though we are no longer a home bakery, we still are small, custom and bake
everything fresh. We are not part of a franchise nor do we ever want to
loose that "home bakery" feeling.
If you decide not to go with Simply Cakes, we encourage you to look into other
home bakeries in the area, as many of them offer the freshest, delicious and
prettiest cakes around! With that encouragement, we offer you this word of
advise: Please check that they have been fully inspected by the NC Dept of
Agriculture and that you have a good contract for your large parties and
weddings. We sadly get calls all the time from brides who's baker left
town on them, decided to go out of business or decided they didn't want to do
the cake. There is more to cake then a good price. Taste carefully
out there!
How can I find you?
I do not have a traditional storefront.
I work from my fully inspected, licensed
professional kitchen located in the back of my home.
Do you deliver my cake?
Most deliveries run 25.00
for both wedding and celebration cakes. Areas outside of the triangle
depend on the distance. We do not deliver to Fayetteville or Greensboro.
How much notice do you need for a cake?
A lot depends on the time of year and the design of the cake. April-June and
October are our busiest months and will book up usually 2-4 months ahead of
time. During non wedding season, 2-3 weeks is usually all that is needed.
Always check the calendar for available dates.
I only need a small cake. How small a cake can I order?
Due to the high level of attention that is given to every cake there is a
$65.00 minimum order.
Do you have free tastings?
We have free tastings for weddings.
They are by appointment only. We have them on selected Sunday afternoons,
Monday
and Tuesday all day and evenings. You can taste up to 6 different cake
samples and 6 different fillings at your tasting. Please write or call for more information. If you would
like to purchase a sample cake to bring home, we offer 6 inch cake of any flavor with two fillings and simple buttercream for
10.00.
Please give us one week notice if you would like one of these cakes
at your tasting.
Please note that a tasting does NOT hold your date. All bookings are first
come, first serve, and the date is only held by your deposit. It is quite
possible that your date will fill after a tasting.
Most of our party cakes are created via email or phone call. We do offer free
tastings for celebration cakes for 100 servings or more.
Can I get a list of references to call?
I am afraid I keep all the personal information on my clients
private. Please visit my
testimonial
page if you want to hear from others. The majority of my cake orders are
from referrals from others, so I do firmly believe my cake speaks for itself.
If in doubt, please feel free to come for a tasting or order cupcakes.
How much do you charge for wedding cakes?
See our
Wedding Cake page for more
details on Wedding Cakes.
When do I pay for my cake?
Wedding cakes require a 100.00 deposit with full balance due two weeks before
the wedding.
Celebration cakes require 50% deposit and full balance is due at pickup.
Celebration cakes also require a 48 hour notice for cancelation. No shows
will still need to pay the full amount due.
When can I pickup my cake?
During non wedding season (April-November) you may pickup your cake between 8
am and 8 PM Monday-Friday. Saturday pick up is available from 7 AM-10 AM.
During wedding season, we ask that celebration cakes are picked up Friday
evening or Sunday Morning for weekend parties
Is the cake boxed?
We try to box all of our cakes the best we can. Large tiered cakes will
be boxed, but may not have a lid. To transport your cake,
make sure you have a flat surface to place the cake in
either your car or Van. We do not recommend traveling with your cake on a
passengers lap or the seat of the car. If you need to use the seat, please
bring some sort of padding to level the seat, so it is not slanted. We do
offer professional wedding cake boxes if you have far to travel for $20.00
purchase.
What methods of payment do you accept?
At this time I accept cash, check, Visa or MasterCard
Do you do kitchen cakes?
Sheet cakes, or "kitchen cakes" are available with a wedding cake purchase of
a tiered cake for 100 servings or more. They come in 50 and 100 serving sizes.
What is fondant? I have heard it tastes awful!
Fondant is a sweet dough that can be rolled out and used to cover a cake. It
gives cakes a beautiful, porcelain-like finish. There is some pretty bad
tasting fondant out there! Especially the craft store fondant, that has a
very long shelf life. I use a European fondant that has a marshmallow type
taste, not a strong chemical or vanilla taste. I can also flavor it to
match your cake. I also have rolled chocolate fondant and rolled white
chocolate. I often offer a fondant covered cake at my tastings so
you will get a chance to try it!
I have a food allergy – can you make me a
gluten-free/dairy-free/nut-free cake?
All of the cakes are made from flour, eggs and butter. I can make you a nut
free cake, but please be aware that all of my cakes are processed on the
same equipment, and while they are cleaned, cakes may still contain traces of
allergens.
What comes with my wedding cake?
All cakes come on a 1/2 inch cake drum.
You can rent cupcake stands, fountains and pillars from us. I often put
rose petals on the table to match your decor if other decorations are not
present. I do not provide plates, forks, napkins, cake knives, cake
servers, linens, cake stands, or tables, nor am I available to cut your cake. You
can also purchase serving sets and cake toppers from us.
I can by request also provide a cutting guide if you are having a relative cut the cake
for you.
What is your cancelation policy?
All celebration cakes require 48 hours notice of cancelation or full payment
is still due.
Wedding Cake policy is a little different:
If for any reason you need to postpone your wedding, please contact Simply
Cakes immediately. If you need to postpone or change your wedding date, your new
date may or may not be available. If you need to cancel your order entirely
there are certain refund policies that we follow: Please ask for
details at your consultation.
Do I have to pick a cake from your Gallery?
The Gallery is there to show you the past work I have done. All of my cakes
are custom made for you, and work with you to design a cake of your own!
Of course, if there is a cake you love in the gallery, I would love to reproduce
it for you!
I want to match my colors: Can you do this?
I do all I can to match any colors, dresses, themes, invitations, etc.
You will need to provide swatches/photos/samples for me to get a truly accurate
representation. I will make every possible effort to match your colors.
I am sorry, but I cannot match colors sent via email, since no two computer
monitors are the same. Please keep in mind that inks and fabric colors don't always translate into
sugar exactly!
How do I save the top tier of my wedding cake?
Frozen wedding cake isn't really the best cake...as a matter of fact, it is
pretty nasty cake! It's so much better to keep the memory of how
great your cake tasted on your wedding day, and eat a FRESH cake on your
anniversary. This is why you will receive a free 6" 1st anniversary cake baked
fresh for you a year later. If you will be leaving the area, please let me
know and I will provide
a box and instructions for freezing your cake if you choose to do so.
What information do I need in order to place an order?
If you leave us an email, or call and leave a voicemail, it does help if you
include the date of the event, the location, the type of event, the number of
servings needed, and some basic ideas on decorating ideas. And include your
phone number! Please remember that we are a very busy bakery, and we may
not return calls the same day. Thursday and Friday emails and phone calls
may not be returned until Monday. If it is urgent, please let us know in
your voicemail. We do do our best to get back to you as
soon as we can!
|
